NodeScapes offers simulation nodes, that allow to erode the mesh in a realistic way. We offer a multi-core system to speed up the use of simulation nodes.

Of course, you can! We're always happy to refund within the 30 days period, no questions asked, and we've been known to refund outside that timeframe too if there's a genuine reason. 

What we will say though, is that we would then ask you to purchase the appropriate version, to continue getting support from us. We will give you discount code for the difference if you need to go up a version, so don't worry if you can't wait a few days for the refund to be processed, we will give you a discount right away for you to upgrade.

Less of a question, but, we have a document on google drive here!

For anything else, go here

Okay, this was a tough decision for us to make, however, we feel that the pricing reflects the support that we end up providing to the end-user. 

From previous addons, we've only ever released a Lite and Pro version, which usually means that you get a little less content in the Lite version. However, we still provide all the same features and tools. 

We never split pricing based on user size before, and this has left us supporting, maybe 20 to 30 people, all using the addon, but having only purchased it once. The level of support needed to help teams has meant more cost going into support than has been gotten back from the sale. 

We get a person, buys a product, and they need pretty generalised support; this is easy! They jump in our Discord channel, ask a question, and we can answer it. However, when it comes to a group of people needing support, or trying to integrate a product into their pipeline or workflow, instead of maybe a short answer, we could end up supporting them for days. This means that our support to income ratio drops, and also means that our updates, patches, content releases get pushed back, meaning that support for a wider range of customers, drops. We have brought in outsider support, but, this isn't free. 

What we're doing this time around, is offering a serviced based cost, rather than content-based cost. Everyone gets the same content, and everyone gets the same dedicated support. But, it means that we can now bring people in, to give support rather than prioritising a small studio who have a deadline to hit, than a hobbyist, trying to nail their first environment render. 

We didn't want to place a license on the product, where the addon then becomes locked to 2 machines for the smaller price, and then allows a floating license for the upper price, and then working out how many times to allow install for the studio license, so we're going for a 'trust-based' approach; in which we will respect your decision to purchase the version you want, but would prefer that you choose the version that's appropriate to you.