• Peter Nebelong

  about 2 years ago

  Dishonesty is one of the worst human trait I know of. Polygoniq promise free updates forever but then a little more than 1 year later they introduce a new highest tier that will get the updated 8K images only. In essence the product you bought has been degraded to second class and in the future it might get degraded to 3'rd class... Who knows.

  If you for instance bought Adobe photoshop with lifetime updates, and after a year they updated from 8 to 32 bit color (old times I know) but the 32 bit version was called "Photoshop ultra" and unfortunately you didn't buy that product, so no updates to you except for some new workflows that you don't need if you like to stick to native Blender workflows.

  I tried to communicate with polygoniq about this pretty obvious dishonesty but they basically told me that the alternative was to just abandon the product because everybody had already bought it (so they could only make more money if they screwed their customers).

  I have bought most of their products which come with the same promise, but I can feel where this is heading...

  I'm sure from my conversation with them that they will try their best to prove me wrong so they can keep on getting customers on false promises or they will do as they wrote in the last message, which is to go for a subscription model, just like Adobe. I'm sure though that they will have to put a little more effort into the update frequency and -quality if they want people to subscribe to that. For a business run by 15 people I think they could do better.

  This is my honest review after having tried to communicate to them that existing customers of highest tier should be upgraded to highest tier again but all I got was that they couldn't understand what I was talking about. I'm sure I'm not going to buy any more products from these people unless they realize that this actually is dishonesty which is not something anybody wants in the Blender community. Remember, they don't have to provide free updates to assets but then they of course cannot write that they do. They do need to provide "free" updates to fix bugs in code they sell and to fixes for Blender version updates for at least a year.

  I put a lot of thought into whether to write this or not and decided to do it because I for one don't want neither Blendermarket or Blender to become a place of greed and broken promises and I also want people new to the Blender community to know what free updates mean in the context of Polygoniq. Polygoniq, you get the last word...

• 

  polygoniq

  almost 2 years ago

  Hi Peter, but we have upheld our obligation: you got materialiq 5 full for free - a massive update nearly 2 years in development - doesn't sound like abandoning addons to me. You messaged us to get the upgrade to ultra for free and after we didn't you gave us this review, which is hardly honest. Since materialiq is sold based on resolutions it made most sense to us to divide it this way, after all 8k is not that useful in most instances. If you don't like where our addons are heading please feel free to discuss with us on our Discord or request a refund for each of them, we will grant it. Adam from polygoniq
• Pavel Beták

  about 2 years ago

  Materialiq was worth the price I bought it for. The addon did not receive new materials, but when I put it into the price/material ratio, it was really worth buying. Now they come with the fact that the price will depend on the quality (resolution), which I personally do not like to pay for the same materials over and over again. I would rather accept the final version. If they plan to do 16k, offer it now. Or if they don't want to offer free updates, I'd rather accept the materials pack, where I'll see the materials I'm paying for. Nothing from this is yet a reason for me to detract from the 5/5 rating, but the fact that they decided to move the addon from the menu to Npanel is the worst news. I assume that they did it because of the new functions, but at the moment the addon does not offer me the possibility to have other addons open in the n panel and open materialiq at the same time (archipack + materialiq+asset manager). So the addon that I used in the concept phase completely fails and I didn't notice if it works in the asset manager, because it doesn't work on my main PC, a collision with another addon. Unfortunately, I have about 40 addons and I don't want to look for which one is to blame, so I stay at 4.6. And of course they have great support, so 5/4 for me, if it's possible to use materials and hdri from assetmanager, it's 5/5, but I can't find out now.

• 

  polygoniq

  almost 2 years ago

  Hi there Pavel, Regarding the N panel we're planning to offer the possibility of choosing where the addons show up. Regarding the Asset Browser we've just released the version 5.0.1 which supports that a week ago. When it comes to 16k, unfortunately our hardware can't handle 16k right now (it would overload our build system) and in any case it will take a long long time before that is really viable (and necessary) - also the ZIPs would be 90GB! All the best, Adam from polygoniq
• idanF

  over 2 years ago

  I use several addons by Polygoniq, all of them rather impressive, I have to admit this one slightly dissapointed me, feels like this addon and the "Traffiq" were left behind.
  Comparing this addon to other CHEAPER addons results in a rather poor quality.
  Sorry for the harsh criticism, it's my honest thought as of right now.

• 

  polygoniq

  about 2 years ago

  Hi Idan, ground breaking materialiq 5 is around the corner. It's true it was left behind a bit but this next update should more than make up for it. Traffiq definitely wasn't left behind though, we just released a new version on 28th of July so about 4 weeks before your review. Trust us, we're really trying but we've got a lot of products and projects on our hands:) Thank you for your support and reviews of our other addons:)
• Ged

  over 2 years ago

  Sorry I purchase this addon, I assumed you could just install the addon and work in your normal interface but no, you seem to have to through misguided information just to open the interface and there's little to no instructions on what you're suppose to do when you finally figure it out, the latest blend file I could find was for 2.81 and no 3.0 or above available.
  I don't want to use someone else's blend file, I like my own configuration.

• 

  polygoniq

  about 2 years ago

  Hi Ged, we have documentation for various versions of the addon we released. I assume you used 4.6.2. You can check out how to use the panel at https://docs.polygoniq.com/materialiq/4.6.2/getting_started/material_panel_overview/

  The blends support multiple versions of Blender, including 3.0 and above, even though they are called 2.81, the naming is legacy from earlier versions of materialiq.

  You can absolutely use your own configuration and use materialiq at the same time, this shouldn't be an issue. We do this internally in our team.

  --Martin
• Javier

  over 2 years ago

  Good, it would be nice if you can add some wooden planks.

• 

  polygoniq

  over 2 years ago

  More materials are coming your way in future updates! :)
• Torus Matrix

  almost 3 years ago

  Product support doc doesn't specify a fix for materials not linking correctly on install. Just says to find missing files via two options. No response from support after a week. Expensive for not being useable.

• 

  polygoniq

  almost 3 years ago

  Hi,
  it's Christmas holidays so please be patient. We are with our families and friends celebrating and resting after a hard year. We will get back to full time support after New Years, don't worry.
  Adam
• Mark Lowe

  about 3 years ago

  This is a solid companion for any serious project. It's quick and so far for me 100% reliable in all versions of Blender including 3.1 alpha. Also, remember you can edit the defaults. IF you're going to use the 4k version, make sure you adjust the output quality using Simplify if your graphics card runs out of RAM; not unique this solution.

• 

  polygoniq

  over 2 years ago

  Thank you for your 5-star review, really appreciate it!
• Warren Reed

  almost 4 years ago

  The add on is organized and easy to use, and helps me a lot in my series. After a while you get tired of going back into folders and so on, and with this add, no need. Saves a lot of time! Great addon, thanks!

• 

  polygoniq

  over 3 years ago

  Hi, thanks for the 5-star review! We are excited that we can save time for one more artist! :)
• Vlad | 3Design

  almost 4 years ago

  Outstanding add-on. A real time saver!

• 

  polygoniq

  over 3 years ago

  Thanks, Vlad! We are always happy when our addons save time for artists.
• Andreas Hnida

  almost 4 years ago

  Awesome Library. The ocean shader is worth the money alone.

• 

  polygoniq

  over 3 years ago

  Andreas, thanks for your review, we are glad you like the addon! :)

• Displaying ratings 11-20 of 34 in total

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