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6 months ago
We're sorry to hear about the issues you've encountered. It seems this might be a unique problem as we’ve not had this happen with other users or in our testing before releasing the tool…
Please contact us directly through our inbox so we can look into this and discuss this issue. We're limited to one response here, but we're eager to assist you further and ensure our tool meets your needs. Your feedback is crucial for our improvement, and we look forward to making things right.
Thank you for your patience and understanding.